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How to Update Your Subscription Payment Method

Daniela Escalante
Daniela Escalante
  • Updated

If you need to update your payment method for any reason, the process is simple! You will need an Administrator on your account to log in and complete the steps below.

  1. From your Subscription page, click the Update Billing Info button on the top right corner.
  2. Enter your credit card or bank account information and click Update

 

As a note, you can set your billing cycle to pay monthly or annually. Discounted pricing is available if you pay for an annual subscription. We also offer a discount to small non-profits who make $50,000 or less in annual revenue; to apply this discount it will need to be reviewed and applied by our Care Team.

 

Please reach out to our Customer Care Team if you have any further questions. We are available Monday-Friday from 7am-3pm PT and are happy to help!

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