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My Aplos Donor Account: Managing your Text to Give Donation

Anna Ross
Anna Ross
  • Updated

 

 

After logging in to My Aplos, click the Text to Give tab. You’ll have a list of your Text to Give donations in Aplos as well as the payment method and chosen purpose. 

 

Updating Your Text to Give Donation

If you set up a recurring Text to Give donation to an organization that uses Aplos, and you need to update your payment or purpose, it is simple to log in and manage your donation and payment information.

When you’re logged in, you’ll want to go to the Text to Give page listed under the Dashboard section of your navigation menu. From there, if you wish to change your purpose, click the dropdown under the Purpose column. This will allow you to select a new purpose. Once selected, your Text to Give setup will automatically save with the new purpose.

 If you wish to update your payment method, click the three dots under the "Actions" column on your donation. 

This will allow you to change your payment method. You can enter your credit or debit card and click “Update,” or if you prefer ACH (bank withdrawal), click “Bank Account (ACH)” and select the "Login to Bank Account" button. This will trigger a popup box to appear. From there, click “Agree and continue” and search for your bank.

Once located, select your bank. It will prompt you to log in to your bank account with your bank credentials. Once your bank connects with My Aplos, your donation will process. 

*Note: This will be the login information for your bank, not for My Aplos.

 

Stop your Text to Give Donation

If you need to stop your Text to Give donation so it no longer processes, you can do so from your mobile device. To cancel a text gift: Text “UNDO.” Donors can text “UNDO” to cancel their gift up to 15 minutes after their initial gift message. For other donor commands, visit our Text to Give resource.

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