After logging in to My Aplos, visit the "Recurring Donations" tab. This page will have a list of recurring donations you have through Aplos as well as the donation schedule that is currently set up. You’ll also see the status of your recurring donation. These statuses include:

• Active –  The donation is active and will process on its set schedule.
• Paused – The recurring donation is paused indefinitely, and you can resume it when you are ready.
• Stopped – The recurring donation will no longer process on its set schedule and will remain in this status unless you choose to activate the donation.   

Updating the Payment Method

If you set up a recurring donation to a nonprofit or church that uses Aplos, and you need to update your payment, it is simple to log in and manage the donation and payment information. When you’re logged in, you’ll want to go to the Recurring Donations page listed under the Dashboard section of your navigation menu (shown below). From there, you can update the details of your donation by clicking the menu button under Actions. Select “Edit Recurring Donation.”

This will take you to the page where you can edit the payment amount, frequency of billing, and designation of the purpose of your gift. If you wish to update your payment method, locate the payment method section and select the pencil icon on the right.

This will prompt you to update your payment method. Select the preferred payment method (credit or debit card or ACH). Once selected, enter your payment information below. If you prefer to pay the transaction fee, check the box next to “Pay transaction fee for this and all future gifts” at the bottom. This will display your total donation amount. Once complete, click “Update” at the bottom right. 

*Note: If you missed a payment because your donation failed to process, you can come back to the main Recurring Donation page, click the Menu button again under Actions, and select “Reprocess Donation.” This will process your donation after you’ve updated your billing information.

Stop or Pause Your Recurring Donation

To stop or pause your recurring donations, locate the donation you wish to edit, and click the three dots under "Actions" next to the donation.

From here, simply select “Pause Donation” or “Cancel Recurring Donation.” 

If you choose to pause your recurring donation, you can always log back in to your donor profile to change the status of your donation to Active if you’d like to start your recurring donation back up again. Just follow the process above and select “Resume Donation.”

How to Start a New Recurring Donation

If you recently canceled a recurring donation and wish to start a new donation, you have a few options:

• Within My Aplos - You can locate the organization’s donation form under the Donations tab in the navigation menu. Once there, click the blue chain link under the source column. This will bring you to their donation page so you can complete a new donation.
• With the Organization - You can create a new donation with the organization. This will provide you a link that directs you to their donation form.
• Text to Give - If the organization you wish to donate to has Text to Give enabled, you can set up a recurring Text to Give donation. For more information about setting up Text to Give, visit our Text to Give Donor Setup resource.